This metal replacement piece is excellent. It turned out to be the problem as the original plastic sliders were snapped. The instructions, described in another review as spartan, were very basic. Almost too basic. Pictures would help. Luckily, i was able to contact customer service because i was stuck. If it wasnt for his advice on removing the cables, i may not have been able to complete this job. (I actually installed everything back in my car to find out that i didnt install the cables that move the sunroof. I had to remove everything a second time to figure out why it didnt work).
Because of the inadequate instructions, i'm giving the part 4 stars instead of 5. Otherwise, the kit was complete and the replacement part is awesome. My sunroof works, it works well, and i saved a lot of money compared to what a dealership would charge. I would recommend having some know-how as to navigating and removing interior parts/pieces in your car b4 attempting this job.
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2003 Ford Escape Limited 4X4, daughters car...
June 12, 2015
Reviewer:
Will M from St Landry, LA United States
Hey Guys, Great great great product!!! My daughter and I installed this in a couple hours on her little truck, her the sunroof works perfectly now (she's happy) and my wallet isn't empty (I'm very happy)!!! Thanks a bunch, Will M
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1 of 1 people found the following review helpful:
excellent product and support
September 21, 2014
Reviewer:
matthew herron from gibsonton, FL United States
this repair kit is complete with everything you need to fix your broken sunroof .The instructions are spot on.I read theme before i started and went right to work.had a problem opening properly in express mode and called TG and they helped me solve the problem ,I recommend any of their products and i will deffintely do more bussiness with them.Awesome product thanks again Matt
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1 of 1 people found the following review helpful:
parts worked great!!!
July 14, 2014
Reviewer:
Dean Ridgeway from Valencia, PA United States
I was a bit hesitant in jumping in to this with never removing a headliner before, but it seemed like the best was was to try, so I did. Delivery was as expected and packaged well. The entire job took an evening and a morning. I planned it this way so that the silicone had overnight to dry. All went very well with the installation, but my only suggestion and why I couldn't give 5 stars were the instructions. All information was there, but they could have been a bit clearer and pictures would have helped tremendously. Company was very helpful over the phone with explaining where confusion was. For example, I was given six pop rivets and only needed 2... My concern what are the other 4 used for. Guy on phone told me there extra, and that's nice, but original thought was what am I missing.
Overall great product, just put a bit of work into the instructions. Now my sunroof that hasn't worked for two years now works again. Thanks.
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1 of 1 people found the following review helpful:
2001 Escape Sun/Moon Roof Repaired
June 21, 2014
Reviewer:
Jon Schuck from GLOUCESTER, VA United States
This was not for the faint of heart or technically inept, but follow the instructions, take your time and the simple repair kit totally works. First, the instructions are Spartan, but as I completed each step, the purpose became clear. There are no extra words thrown in there, but trust them to be right. Second, the repair kit is high quality and complete. New grease, silicone, swabs, rivets - complete. My first reaction was why all these bits? They are all needed. I was quite convinced about 4 hours in the parts I was replacing were not going to actually fix the window, but they did. Finally, ease that window back in. Work the system without the window until everything is right. Take the motor out and work the tracks and make sure the mechanicals are all the way forward MANUALLY before you bolt that window in. Very satisfying to be done. It's a full day job with the roof liner removal and all. Ingenious fix guys!
This part was the problem, excellent replacement 
2003 Ford Escape Limited 4X4, daughters car...